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Create tickets, assign contractors, and track maintenance requests.
8 articles
How to create a new maintenance request with details, photos, and priority level.
How to assign a contractor from your contacts to a maintenance ticket.
Understanding ticket statuses and how to update them as work progresses.
Setting priority levels for maintenance tickets and understanding response time expectations.
Using the ticket messaging system to keep everyone informed during maintenance.
Viewing past maintenance tickets, filtering by property or status, and tracking costs.
Setting up recurring maintenance tasks like boiler servicing and gutter cleaning.
How to mark maintenance tickets as complete, record final costs, and archive them.
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