Detect
Upcoming events are identified from rent, lease, compliance, and inspection data.
31 events identified this week
AI & AUTOMATION
Every deadline,
already handled.
Rent due dates, lease renewals, compliance checks, inspections, and follow-ups are orchestrated automatically. Latch notifies the right person at the right time.
Before & After
The old way vs the operating system approach.
Move from chasing deadlines manually to running reminders as a reliable portfolio workflow.
Without Latch
Reactive deadline management
- Manual diary checks across tools and inboxes
- Late reactions to overdue rent and expiring leases
- Compliance reminders buried in spreadsheets
- Team members assuming someone else followed up
Outcome
93%
actioned before due date
Operational Win
5+ hrs
saved each month on admin
With Latch reminder operations
- One timeline for every critical landlord deadline
- Automated reminders by channel and urgency
- Clear ownership and escalation for every task
- Predictable operations across the full portfolio
How It Works
From deadline to done.
A four-stage reminder flow that keeps teams proactive without manual chasing.
Workflow Rail
1.
Detect
31 events identified this week
2.
Schedule
Cadence synced across email + in-app
3.
Deliver
2 escalations pending review
4.
Resolve
24 reminders resolved this week
Schedule
Reminder cadence is generated by event type, urgency, and assigned owner.
Cadence synced across email + in-app
Deliver
Notifications route to the right person with escalation when acknowledgement is missed.
2 escalations pending review
Resolve
Each workflow closes with a status update and timeline entry for audit history.
24 reminders resolved this week
Dashboard
Complete control over every deadline.
Track scheduling, channel health, and resolution performance from one reminder control center.
overview
delivery
insight
Scheduled
27
Due Soon
8
Overdue
2
Priority Reminders
Rent due - 12 Oak Avenue
2dScheduledLease renewal - 7 King's Row
14dNeeds reviewInspection follow-up - Birch Lane
OverdueEscalatedKey Benefits
Built for operational consistency.
Adaptive Schedules
Set reminder windows by event type and risk profile, then roll out rules portfolio-wide.
Lease renewals: 60/30/7
Inspections: 14/3/1
Rent due: 3/1
Compliance: 90/30/7
Multi-Step Delivery
Route alerts by channel and escalation tier so every reminder reaches the right owner.
T-7 days: in-app
T-2 days: email
T+0 overdue: escalate
Escalation Control
Define who gets notified next when acknowledgements are missed or deadlines become critical.
Team member
Property manager
Portfolio owner
Escalation chain enforced automatically.
Reminder Performance
Measure response rates and overdue risk with operational metrics your team can act on.
On-time93%
Acknowledged88%
Escalated5%
Smart Automation
A reminder engine that runs itself.
Configure your rules once, then let Latch detect deadlines, send reminders, and escalate when necessary.
Channel-based reminders by urgency
Automatic escalation for missed acknowledgements
Outcome logging for every completed task
Event Detected
Deadline is added to your portfolio timeline
Initial Reminder
Assignee receives first reminder
Follow-up
Automatic nudge if no action is logged
Escalation
Critical items escalate to manager
Resolved
Outcome captured and history updated
Operational Impact
Portfolio-level outcomes
0%
Deadlines actioned before due date
0%
Fewer missed follow-ups
0+
Reminder types automated by default
0 hrs
Saved monthly on admin tracking
Capabilities
Everything you need, built in.
Scheduling & Coverage
- Automatic rent due and overdue reminder flows
- Lease renewal lead-time alerts and follow-up tasks
- Compliance and inspection deadline tracking
- Configurable reminder windows by event type
Delivery & Accountability
- Email and in-app reminder delivery
- Escalations for unacknowledged critical events
- Assigned owners for every reminder workflow
- Per-property reminder history and audit log
Portfolio Operations
- Portfolio-wide deadline calendar view
- Bulk update rules across multiple properties
- Dashboard visibility on due-soon and overdue items
- AI suggestions for upcoming risk periods
Secure By Default
Reminder workflows secured to enterprise-grade standards.
Every alert, escalation, and user action is protected and traceable for complete operational confidence.
Encrypted reminder and activity records
Role-based access to sensitive alerts
Secure delivery and event verification
Full audit trail for every notification
Connected Platform
Works with everything seamlessly.
Ready to automate every critical deadline?
Let Latch run reminders in the background while your team focuses on growth, service quality, and tenant experience.
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