uselatch
LETTINGS WORKFLOW

Every applicant screened,
before the viewing.

Replace back-and-forth messages with structured prescreening. Ask the right questions, auto-filter unsuitable applications, and spend viewing time only with qualified tenants.

Before & After

The old way vs the Latch way.

Move from ad-hoc applicant handling to a consistent professional screening process.

Without Latch

Manual applicant triage

  • Inbox full of unstructured applicant messages
  • Wasting viewings on candidates outside your criteria
  • Manual follow-up for missing tenant details
  • No shared process across team members or agents
  • Slow decisions because answers are hard to compare

With Latch

Automated prescreening flow

  • Listing-specific question sets sent automatically
  • Pass/fail rules filter applications before scheduling
  • Standardized responses across income, pets, and move-in
  • Fast shortlists built from comparable applicant data
  • Clear audit trail from first response to viewing invite
How It Works

From applicant inquiry to shortlist.

Four steps. Consistent criteria. Faster, higher-quality viewing pipelines.

Create Questions

Build listing-specific question templates for the details that matter.

Building question set...

Apply Rules

Set pass/fail logic and weighted scoring for automatic filtering.

Match scoreApplicant A
42out of 100

Automate Responses

Send instant next steps: viewing invite, request for info, or polite decline.

Shortlist with Confidence

Review only qualified applicants with complete, comparable data.

Evaluating responses...
Landlords reduce unqualified viewings by 50%+ on average
Dashboard

Complete clarity on applicant quality.

Track screening progress, pass rates, and candidate quality across every listing in one view.

Qualified

14

Needs Review

6

Declined

11

Live Applicant Responses

Alex M.
91
Priya R.
74
Daniel K.
88
Sophie L.
52
John T.
69
Mia C.
84
Key Benefits

Built for better tenant selection.

Structured Applicant Intake

Capture comparable applicant data with listing-specific question packs.

Automated Candidate Routing

Move qualified applicants forward instantly while routing edge cases to review.

Template and Response Library

Reuse question sets and keep all answers attached to each listing record.

Screening Performance Metrics

Track completion, pass rate, and conversion from prescreening to viewing.

Smart Automation

Let criteria do the heavy lifting.

Automate applicant triage with configurable rules so your team can focus on qualified tenants and faster lets.

Automatic pass/fail routing
Manual review path for edge cases
Instant next-step messaging to applicants

Response Received

Applicant submits screening answers

Rule Evaluation

Responses checked against your criteria

Needs Review

Borderline cases routed to manual review

Fail Criteria

Unqualified applicants declined automatically

Qualified

Viewing invite sent to matched applicants

0%

Fewer unqualified viewings

0%

Average applicant pass rate

0 min

Average form completion time

0x

Faster shortlist creation

Capabilities

Everything you need, built in.

Build custom prescreening forms for each listing
Save reusable question templates by property type
Mix required, optional, and weighted scoring questions
Set pass/fail rules for automated applicant routing
Auto-send viewing invites to qualified applicants
Route borderline responses to manual review queue
Compare applicants side-by-side with normalized answers
Track completion, drop-off, and pass-rate analytics
Export screening outcomes for compliance records
Maintain full history from application to viewing decision
Applicant Data, Protected

Prescreening records secured to enterprise-grade standards.

Every applicant response and routing action is encrypted and tracked, giving you confidence in both privacy and process integrity.

Bank-grade encryption (256-bit AES)
Role-based access for team screening decisions
GDPR-compliant applicant data handling
Audit trail for every prescreening outcome

Ready to fill viewings with better applicants?

Use prescreening to qualify tenants earlier, reduce wasted slots, and speed up your letting cycle.

30-day free trial
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