Viewing Payment History

Viewing Payment History

Keep track of all your rent payments through the Tenant Portal.

Accessing Payment History

1. Log in to the Tenant Portal.
2. Click Payments in the navigation.

What You Can See

Payment List

• Date — When the payment was recorded.
• Amount — How much was paid.
• Period — Which rental period the payment covers.
• Method — How the payment was made.
• Status — Confirmed or pending.

Payment Summary

• Total Paid — Sum of all payments in the selected period.
• Next Due — When and how much your next payment is.
• Outstanding — Any balance currently owed.

Filtering

Use the date filter to view payments for a specific period (e.g. this year, last year, specific months).

Payment Receipts

Click on any payment to view its details. If a receipt is available, click Download Receipt to save a PDF copy.

Payment Instructions

The Payments section also shows:

• Your landlord's bank details for rent transfers.
• Standing order setup instructions.
• Any other payment instructions your landlord has provided.

Discrepancies

If you believe a payment is missing or incorrect, use the Messages feature to contact your landlord with the details.

Tip: Set up a standing order to ensure your rent is always paid on time — this builds a positive payment history and avoids late fees.