Billing, Plans, and Subscription Management
How to review your plan, manage billing details, and understand feature access by subscription.
Last updated: 18 February 2026|Landlords
Billing, Plans, and Subscription Management
Manage your Latch subscription from account settings to keep features and billing aligned with your portfolio size.
What You Can Review
- Current plan and billing cycle.
- Renewal date and invoice history.
- Payment method status.
- Feature access tied to your plan.
Updating Billing Details
- Open Settings and go to billing or subscription.
- Update card or payment method details.
- Confirm and save.
Changing Plan
- Compare available plans in the subscription area.
- Select upgrade or downgrade.
- Review when changes take effect.
Troubleshooting Access
If a feature appears locked:
- Confirm your active plan.
- Check if the feature is an add-on.
- Verify billing is up to date.
Tip: Review plan limits quarterly so your subscription matches current property and team size.
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