Welcome to Latch
An overview of Latch and what you can accomplish with the platform.
Last updated: 15 January 2026|Everyone
Welcome to Latch
Latch is an all-in-one property management platform designed to help landlords streamline every aspect of their portfolio. From tracking rent payments to coordinating maintenance, Latch brings your entire operation into one place.
What You Can Do
- Manage Properties — Add unlimited properties and units, track valuations, mortgages, and insurance details.
- Track Payments — Record rent payments, connect your bank account, and reconcile transactions automatically.
- Handle Maintenance — Create tickets, assign contractors, and keep tenants informed with real-time status updates.
- Generate Reports — Run rent roll and profit & loss reports, then export to PDF or CSV.
- Use the AI Agent — Ask questions about your portfolio, chase late rent, and automate routine tasks.
- Stay Compliant — Manage compliance certificates, deposit protection, and prepare for Making Tax Digital.
Getting Help
If you ever get stuck, you can:
- Search this Help Center for guides on every feature.
- Use the AI Agent inside the app — it can answer questions about your portfolio in real time.
- Contact our support team via the Contact Support page.
Tip: Bookmark this Help Center for quick access whenever you need guidance.
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