Creating Your Account
Step-by-step instructions for signing up and verifying your Latch account.
Last updated: 15 January 2026|Everyone
Creating Your Account
Getting started with Latch takes just a few minutes.
Steps to Create Your Account
- Visit the Latch website and click Get Started.
- Enter your full name, email address, and choose a password.
- Click Create Account.
- Check your inbox for a verification email and click the Verify Email link.
- Once verified, you will be redirected to the onboarding flow.
Choosing Your Role
During sign-up you will be asked whether you are a Landlord or Tenant. This determines which dashboard and features you see by default.
- Landlord: Full access to property management, payments, expenses, reports, and the AI agent.
- Tenant: Access to the Tenant Portal where you can view your property, report maintenance, and message your landlord.
Password Requirements
Your password must be at least 8 characters and include a mix of letters and numbers. We recommend using a password manager for added security.
Tip: You can change your role or account details at any time from Settings > Profile.
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