AI Maintenance Coordination

AI Maintenance Coordination

The AI Agent can streamline your maintenance workflow from initial report through to resolution.

Creating Tickets via Chat

Instead of using the maintenance form, tell the Agent:

• "The kitchen tap at Flat 2, Oak Street is leaking."
• "Create a maintenance ticket for a broken window at 10 High Street."

The Agent creates the ticket with the correct property, description, and suggested priority.

Finding Contractors

Ask the Agent to help find the right contractor:

• "Who is my usual plumber?"
• "Find a contractor for this electrical issue."
• "Which contractor last worked at this property?"

The Agent searches your contacts directory and maintenance history to suggest the best match.

Coordinating Repairs

The Agent can help manage the repair process:

• "Assign Dave's Plumbing to the leaking tap ticket."
• "Send a message to the tenant about the scheduled repair."
• "What is the status of open tickets at 10 High Street?"

Maintenance Insights

Ask for portfolio-wide maintenance insights:

• "Which property has the most maintenance tickets?"
• "What have I spent on maintenance this year?"
• "Are there any emergency tickets open?"

Using the Maintenance Coordinator Blueprint

Activate the Maintenance Coordinator blueprint for enhanced maintenance features, including automatic contractor suggestions and tenant notifications.

Tip: Use the AI Agent to create tickets from tenant emails — just paste the email content and ask the Agent to create a ticket from it.