Two-Factor Authentication

Two-Factor Authentication

Add an extra layer of security to your Latch account with two-factor authentication (2FA).

What Is 2FA

Two-factor authentication requires two forms of identification to log in:

1. Your password (something you know).
2. A code from your phone (something you have).

Setting Up 2FA

1. Go to Settings > Security.
2. Click Enable Two-Factor Authentication.
3. Choose your method:
   • Authenticator App (recommended) — Google Authenticator, Authy, or similar.
   • SMS — Receive codes via text message.
4. Scan the QR code with your authenticator app (or enter your phone number for SMS).
5. Enter the 6-digit code to confirm setup.
6. Save your backup codes in a secure location.

Backup Codes

When you enable 2FA, Latch provides 10 backup codes. These are single-use codes you can use if you lose access to your authenticator app.

• Store them securely (password manager, printed copy in a safe).
• Each code can only be used once.
• Generate new backup codes from Settings > Security if needed.

Logging In with 2FA

1. Enter your email and password as normal.
2. You are prompted for a 2FA code.
3. Open your authenticator app and enter the current code.
4. Click Verify.

Disabling 2FA

1. Go to Settings > Security.
2. Click Disable 2FA.
3. Enter your password and a 2FA code to confirm.

Tip: Use an authenticator app rather than SMS — it is more secure and does not rely on mobile signal.