Creating Your Account

Creating Your Account

Getting started with Latch is straightforward. Follow these steps to create your account.

Steps

1. Visit the Latch website and click Get Started.
2. Enter your details:
   • Full Name — Your first and last name.
   • Email Address — This will be your login email.
   • Password — Choose a strong password (see requirements below).
3. Click Create Account.
4. Check your inbox for a verification email.
5. Click the Verify Email link.
6. Choose your role: Landlord or Tenant.
7. Complete the onboarding flow for your role.

Password Requirements

Your password must:

• Be at least 8 characters long.
• Contain at least one uppercase letter.
• Contain at least one number.
• Not be a commonly used password.

Choosing Your Role

• Landlord — Access to the full property management suite: properties, payments, expenses, reports, maintenance, AI agent, and more.
• Tenant — Access to the Tenant Portal: view lease details, report maintenance, view payments, and communicate with your landlord.

Social Sign-Up

You can also create an account using:

• Google — Sign up with your Google account.
• Microsoft — Sign up with your Microsoft account.

These methods skip the email verification step.

Tip: Use an email address you check regularly — Latch sends important notifications about payments, maintenance, and compliance to this address.