Notification Preferences

Notification Preferences

Control which notifications you receive and how they are delivered.

Accessing Notifications Settings

1. Go to Settings > Notifications.

Notification Categories

Payments

• New payment received.
• Payment overdue.
• Bank transaction imported.

Maintenance

• New ticket created.
• Ticket status changed.
• New message on a ticket.

Leases

• Lease expiring soon.
• Lease started or ended.
• Rent review due.

Compliance

• Certificate expiring soon.
• Certificate expired.

General

• Team member joined.
• New enquiry on a listing.
• System announcements.

Delivery Methods

For each category, choose:

• Email — Receive an email notification.
• In-App — See a notification in the Latch bell icon.
• Both — Receive both email and in-app.
• None — No notification for this category.

Quiet Hours

Set hours during which email notifications are held and delivered in a digest:

1. Toggle Quiet Hours on.
2. Set the start and end time (e.g. 10 PM to 7 AM).
3. During quiet hours, notifications are batched and sent as a morning digest.

Tip: Keep payment and compliance notifications on email — these are the ones you most need to act on promptly.