Adding a New Contact
How to add a new tenant, contractor, supplier, or other contact to your directory.
Last updated: 15 January 2026|Landlords
Adding a New Contact
Your contacts directory stores information about everyone you work with — tenants, contractors, suppliers, and more.
Steps
- Click Contacts in the sidebar.
- Click the Add Contact button.
- Fill in the contact details:
- Name — First name and last name.
- Email — Their email address.
- Phone — Phone number.
- Type — Select the contact type (Tenant, Contractor, Supplier, Agent, Other).
- Company — Optionally enter a company name.
- Notes — Any additional information.
- Click Save Contact.
Contact Types
The contact type determines how the contact appears in different features:
- Tenant — Can be linked to leases and invited to the Tenant Portal.
- Contractor — Can be assigned to maintenance tickets.
- Supplier — Used for expense tracking and invoicing.
- Agent — Letting or managing agents.
- Other — Any other contact type.
Quick Create
You can also create contacts on the fly when:
- Adding a tenant to a lease.
- Assigning a contractor to a maintenance ticket.
- Recording an expense from a supplier.
Tip: Add email addresses for all contacts so Latch can send communications on your behalf (e.g. rent reminders, maintenance updates).
add contactnew contacttenantcontractorsupplier
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