Using Mentions in Chat

Using Mentions in Chat

Mentions let you reference specific entities in your chat messages, helping the AI Agent understand exactly what you are asking about.

How to Use Mentions

Type @ followed by the entity type and name:

• @property — Reference a specific property (e.g. @10 High Street).
• @tenant — Reference a specific tenant (e.g. @John Smith).
• @lease — Reference a specific lease.
• @contact — Reference any contact.

Autocomplete

As you type after the @, an autocomplete dropdown appears showing matching entities. Select the one you want to reference.

Why Use Mentions

Mentions provide precise context to the Agent:

• Without mention: "What rent is due?" — Agent may need to ask which property.
• With mention: "What rent is due for @10 High Street?" — Agent immediately knows the context.

Examples

• "Show me all expenses for @Oak Street Flat."
• "When does @Sarah Jones's lease expire?"
• "Create a maintenance ticket for @Flat 2."
• "Draft a rent chase email for @John Smith."
• "What is the current value of @10 High Street?"

Multiple Mentions

You can use multiple mentions in a single message:

• "Has @John Smith paid rent for @Flat 3 this month?"
• "Move @Jane Doe from @Flat 1 to @Flat 5."

Tip: Get into the habit of using @mentions — they make your questions more precise and the Agent's answers more accurate.