Tenant Plus and Premium Features
Understand Tenant Plus benefits, billing basics, and how premium tenant features are managed.
Last updated: 18 February 2026|Tenants
Tenant Plus and Premium Features
Tenant Plus provides additional tools and perks beyond the standard tenant portal experience.
Typical Benefits
- Enhanced support or priority handling.
- Extra tenant tools and partner offers.
- Expanded access to premium tenant experiences.
Managing Subscription
- Open tenant settings.
- Go to the subscription or Tenant Plus section.
- Review plan status, renewal date, and billing details.
Cancelling or Changing Plan
- Open your current plan.
- Choose cancel, downgrade, or update payment details.
- Confirm the effective date shown before saving.
Need Help with Charges
If you do not recognize a charge:
- Check your billing history first.
- Capture invoice details.
- Contact support through the app with those details.
Tip: Review the feature list in your plan details so you know exactly what is included in your current tier.
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